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SHIPPING & DELIVERY

Complimentary delivery on orders above Rp 1,500,000, up to Rp 50,000.

Same-Day Delivery
Available in Jakarta for orders placed before 1 PM, subject to courier availability.

Standard Delivery
Estimated delivery time: 1–3 business days.

RETURNS & EXCHANGES

Return or exchange requests must be submitted within 2×24 hours after the order is received.

To be eligible:

• A complete, unedited unboxing video is required, recorded from before opening the package until the product is fully unpacked.
  
• Items must be unused, unworn, and in their original condition.
  
• All original tags, packaging, dust bags, boxes, and accessories must remain complete and intact.
  
• Eligibility is subject to review depending on the product and reason for request.
  

Claims without a complete unboxing video may not be accepted.

Please contact our Customer Service team before returning an item. Returns sent without prior confirmation may not be accepted.

Terms & Conditions apply.